Our Story

At Niyati Jewels, we believe that every piece of jewelry tells a story, and we are dedicated to creating timeless pieces that resonate with elegance and sophistication. Founded in 2023 , Niyati Jewels has emerged as a beacon of craftsmanship, blending tradition with contemporary design to bring you exquisite jewelry that transcends trends.

Our Craftsmanship

Our jewelry is more than adornment; it is a testament to the artistry and skill of our master craftsmen. Meticulously handcrafted using the finest materials, each piece is a labor of love, showcasing the precision and passion that define Niyati Jewels. Our commitment to quality is unwavering, ensuring that every creation reflects the excellence synonymous with our brand.

The Niyati Difference

What sets Niyati Jewels apart is our dedication to creating not just jewelry but cherished heirlooms. We understand the significance of every piece, and our artisans pour their hearts into every design. Our commitment to ethical practices, responsible sourcing, and sustainable craftsmanship is a reflection of our values, ensuring that your Niyati piece is not only beautiful but also ethically crafted.

Our Vision

Niyati Jewels envisions becoming a symbol of grace and elegance in the world of jewelry. We aspire to be your trusted companion on life's remarkable journey, adorning you with pieces that mirror your unique style and celebrate your special moments.

Join Us on this  Journey

We invite you to explore the world of Niyati Jewels, where each collection is a testament to our passion for beauty, craftsmanship, and timeless elegance. Whether you're searching for the perfect engagement ring, a thoughtful gift, or a piece to commemorate a milestone, Niyati Jewels is here to accompany you on your journey through life's most precious moments.

Thank you for choosing Niyati Jewels - Where Every Piece Tells a Story.

1]Acceptance of Terms:-By accessing and making a purchase from Niyati Jewels, you agree to abide by the terms and conditions outlined herein.

2]Product Information:- We strive to provide accurate product information, including descriptions, pricing, and availability. However, Niyati Jewels reserves the right to amend any errors or inaccuracies without notice.

3]Orders and Payments:- Orders are subject to acceptance and availability. Payment is processed upon confirmation of your order. We accept various payment methods; however, Niyati Jewels retains the right to refuse any order or payment at our discretion.

4]Shipping and Delivery:-Shipping costs and estimated delivery times are provided during the checkout process. Niyati Jewels is not responsible for delays or issues arising from unforeseen circumstances or third-party shipping providers.

5]Returns and Exchanges:- Please refer to our "Returns and Exchanges" policy for details on returning or exchanging purchased items.

6]Intellectual Property:- All content on the Niyati Jewels website, including images, designs, and text, is the intellectual property of Niyati Jewels and is protected by applicable copyright and trademark laws.

7]Privacy Policy:- Our Privacy Policy governs the use of personal information provided by users of the Niyati Jewels website. By using our site, you consent to the terms outlined in our Privacy Policy.

8]Governing Law:- These terms and conditions are governed by and construed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Aurangabad.

9]Changes to Terms and Conditions:- Niyati Jewels reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

10]Contact Information:- For any inquiries or concerns regarding these terms and conditions, please contact us at support@niyatijewels.com

At Niyati Jewels, we understand and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the terms outlined in this policy.

1] Information We Collect:-

We may collect the following types of information:

- Personal Information: Your name, contact information, shipping address, and payment details when you make a purchase.

- Usage Information: Information about how you navigate and interact with our website.

- Communication Information: Details of your interactions with us, such as emails or messages.

2] How We Use Your Information:-

We use your information for the following purposes:

- Order Processing: To fulfill your orders and provide you with our products and services.

- Communication: To respond to your inquiries, provide customer support, and send you relevant information.

- Marketing:  With your consent, to send you promotional materials and updates about our products and services.

3] Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except to provide our services. We may share information with trusted third parties who assist us in operating our website or servicing you, as long as those parties agree to keep this information confidential.

4] Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secured databases, and we use encryption to protect sensitive information transmitted online.

5] Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6] Your Choices

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications.

7] Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

8] Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@niyatijewels.com Thank you for trusting Niyati Jewels with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

1]Processing Time:-Orders are typically processed within 1-3 business days from the date of purchase. During peak seasons or promotions, processing times may vary.

2]Shipping Methods and Costs:- We offer the following shipping methods:

Standard Shipping:- Estimated delivery within 5-7 business days.

Express Shipping:- Estimated delivery within 2-3 business days.

Shipping costs are calculated at checkout based on your location and the selected shipping method.

3]International Shipping:- Niyati Jewels proudly offer international shipping. International delivery times and shipping costs vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the recipient.

4]Order Tracking:- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the provided tracking number on our website or the courier's tracking portal.

5]Shipping Partners:- We partner with reputable courier services to ensure the safe and timely delivery of your orders. Our shipping partners include – Ecom Express, Delhivery

6]Delayed or Lost Shipments:- While we strive for timely deliveries, Niyati Jewels is not responsible for delays caused by unforeseen circumstances such as natural disasters, customs delays, or other issues beyond our control. If your shipment is significantly delayed or lost, please contact our customer service team for assistance.

7]Shipping Restrictions:- Certain products may be subject to shipping restrictions based on local laws and regulations. Please review our product pages and your local customs regulations for more information.

8]Address Accuracy:- It is the customer's responsibility to provide accurate and complete shipping information. Niyati Jewels is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9]Contact Us:- If you have any questions or concerns regarding your order's shipping and delivery, please contact our customer service team at support@niyatijewls.com

We entertain return and refund requests only in case the product is found defective/ damaged during transit or is missing. As per the return/ exchange policy, only if the product is found defective or in case of missing product, it will be returned or replaced with a fresh piece.
You are required to record a complete unboxing video from start to end and without any cuts in between. The video should clearly show the outer packaging along with your address label, the inner contents, and the product received inside.

Damages and issues

DO NOT ACCEPT THE ORDER IF THE PARCEL SEEMS DAMAGED/ TORN WHILE YOU RECEIVE IT DURING DELIVERY!

Please inspect your order when you receive it and contact us immediately if the item is defective, or damaged or if you receive the wrong item, with a parcel opening video so that we can evaluate the issue and take action. Complaints without the parcel opening video will not be considered.

NOTE-

• The item must be in the same condition in which you received it.
• We will arrange a reverse pick-up from the address
• Return/ exchange will only be accepted if you provide a parcel opening video.

If your return is accepted, we will arrange a reverse pick-up. Items sent back to us without first requesting a return will not be accepted.

If you still wish to return the product for reasons not listed above, send us your query we will take the product back if it is in the same condition you received it and refund you the amount deducting the shipping cost.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank you for your interest in Niyati Jewels. We're here to assist you with any questions or inquiries you may have. Please feel free to reach out to us via the following methods:

1. Contact Form:

Have a specific question or request? Fill out the form below, and our dedicated team will get back to you as soon as possible.

2. Email:

For general inquiries, product information, or assistance, you can reach us at support@niyatijewels.com. Expect a prompt response from our support team within 24 hours.

3. Phone: Prefer to speak with someone directly? Give us a call at [7249317466]. Our customer service representatives are available to assist you.